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Monday, 14 October 2019 09:44

guest liaison manager - slvd_19_36

our client, a leading and well-respected producer and much-admired brand is seeking a highly representable and professional guest liaison manager with additional event management and sales background.

duties and responsibilities include but not limited to

• maitre’d functionalities
• answer estate enquiries of all nature within agreed time frame
• take and coordinate reservations
• take and manage deposits via property reservation system
• daily administrative duties such as filing and setting up of appointments
• liaise with wine club members
• liaise with online customers
• co-develop, market (acquisition) and manage estate events and group bookings
• conduct historic homestead tours
• manage & control historic homestead and werf inventory
• custodian of an impeccable visitor experience

personality and skills

• very well-spoken: verbally and in writing.
• very confident but warm-hearted and inviting personality.
• very good mannered.
• very representable.
• high attention to detail.
• loves to strike an intelligent and informed conversation while entertaining visitors.
• highly customer centric.
• loves to service and create unforgettable moments for people.
• hands-on mentality.
• high achiever qualities.
• want’s to change the “standard” wine industry game and create something new and exciting.
• moves comfortably between conversations related to the classy, heritage national monument homestead and the slightly more casual, picnic, farm deli worlds.
• has a passion for interior and likes to own a position at the farm.
• understands the priority of working weekends (peak visitor times).
• good computer skills (email, word, excel, internet, cloud-based services)
• own vehicle and valid driver’s licence

apply to This email address is being protected from spambots. You need JavaScript enabled to view it. / www.solved.co.za

please note that only shortlisted candidates will be contacted.

Additional Info

  • Job Ref.: guest liaison manager - slvd_19_36
  • Job Title: guest liaison manager - slvd_19_36
  • Location: helderberg
  • Job Type: permanent